After that, the flight was postponed multiple times, and eventually, passengers were informed that the new scheduled departure would be at 23:30.
According to passengers, during this time, they were not offered any hot meals or the option to stay at a hotel.
Representatives of the airline promised to resolve the issue, but so far no actions have been taken.
“I’m late for a family event. I don’t know what to do. We prepared so much, now we’ll just have to wait,” says a passenger.
People started returning their tickets and looking for alternative ways to reach Aktau. Some decided to take a taxi, despite the high cost.
It is worth noting that last week, the price for a trip from Atyrau to Aktau rose to 15,000 tenge, and the journey takes 7-8 hours.
The condition of the road is already known to Orda.kz readers. With the start of repair works on the Atyrau - Kulsary highway, the asphalt layer was removed, leaving the road in an unusable state.