“Special attention has been given to issues concerning individual private carriers, which, despite significant revenues from government support, do not provide adequate quality of services. This has led to numerous complaints from passengers regarding the sanitary and technical condition of the carriages,” noted the Anti-Corruption Service.
The meeting also discussed the shortage of tickets and the regular delays of trains.
As a result of the meeting, representatives from the Anti-Corruption Service proposed to revise the subsidy calculation methodology for carriers and to develop a digital system for their allocation. Additionally, the agency suggests ensuring effective oversight of carrier operations.
“Audio-video recording of train inspections, establishing criteria for evaluating service quality, and implementing a system of penalties,” the agency explained.
Furthermore, it is proposed to increase the number of new carriages.